IT Infrastructure: Sales, Service & AMC for Servers, Desktops, Peripherals & Power Backups.

Proactively manage and monitor all devices in the network and alerts for critical services (log monitoring, security, etc.)

Software updates and security patches to endpoints (servers, desktops, laptops, firewalls)

Asset Management (licensing, inventory, warranties)

Help Desk technicians / remote connectivity for issue resolution

Application support (password resets, upgrades, etc.)

Antivirus protection

Proactively manage data backup and provide recovery services

Ability to send a technician onsite